Privacy Policy

Privacy Policy

At Cashmo, we value your trust and respect your right to privacy. We have created this policy to inform you about how we collect, store, use and share personal data collected from our website and mobile app.

Information Collection and Use

We may ask for some basic information when you register with us, such as name, email address, phone number, and date of birth. This is necessary so that we can verify your account and provide you with services.

Additionally, we collect technical data related to how our website operates, including IP addresses, browser type and version, time zone settings, language preferences, operating system and platform details.

Cookies

We use cookies and other technologies (such as pixels) for various purposes. These include:

To authenticate your login and session.
To improve user experience by personalizing content based on past interactions.
To track website performance through analytical tools like Google Analytics.
To serve you targeted advertisements from our marketing partners.

You have the right to decline cookies, but please note that this may impact functionality of our services.

Disclosure of Personal Data

We do not share your information with third parties except in cases where we need external assistance for payment processing (e.g. PayPal or debit card providers).

However, there might be situations when disclosure is necessary by law, such as to prevent financial fraud or comply with government orders. Your personal data may also become part of a public record if you win any lottery jackpot prizes.

How We Protect Personal Data

We adhere to strict security protocols:

All sensitive information like passwords and bank details are encrypted.
Our servers undergo regular software updates, virus scans, and anti-DDoS measures for optimal safety.
Your data is protected behind an SSL certificate (256-bit) on our secure server.

However, as with all online services, there's a small risk of hacking attempts. If we become aware of any breach affecting you directly, we will notify you promptly via email or phone notification.

Right to Access and Control

You have the right to view your data stored at Cashmo by:

Contacting our customer support department
Logging in to your account and checking preferences

Please note that once withdrawn consent for services, some functionality may be affected or terminated.

If you wish to remove personal information, please email us from the same email address we have on file. We will promptly comply with this request within one working day following confirmation of authenticity.

How Long Do We Keep Your Information?

Account data: deleted upon account closure.
Payment records: kept for 6 years for audit purposes and tax compliance (as per UK laws).
Marketing communications: maintained while active, otherwise removed after non-engagement for a continuous period.

Please keep your email preferences up-to-date to avoid unwanted mailings from us.